As a punchout user, please email ECT-punchout@RDOequipment.com for assistance.

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RDO Account Help

What is an RDO Account?

An RDO Account provides you with personalized access to parts sales, equipment, services, and simplifies the process of managing your business.

What can I do with a business RDO Account?

  • Access a wider variety of payment options during checkout.
  • View and download all invoices.
  • Purchase John Deere Construction and Vermeer parts.
  • Use your accurate tax-exempt status, if applicable.
  • Manage employee access to online shopping.
  • Manage your fleet of equipment.

Can homeowners have an RDO Account?

Absolutely! Personal RDO Accounts offer these features:

  • Start shopping immediately.
  • View order history and status.
  • Receive special offers.

Shopping for John Deere Construction or Vermeer Parts?

A business-level RDO Account is required to purchase our full catalog of parts because dealer agreements restrict the sale of some parts in certain regions.

We encourage users to request a business-level RDO Account to display the parts available to their business.

Account Help and Customer Service

RDO Account Help 

If you still have RDO Account questions after reviewing this page and our Shopping FAQ, please contact us at:

Parts Support Center 

Your local store is your first point of contact for parts questions. You may also contact our Parts Support Center with questions at: 

Did you know?

  • Customers signed into their business-level RDO Account, are offered My Preferred Method as a payment method during checkout. Selecting this method will charge the order to your preferred payment method in our business system.
  • Your MyStore is indicated in the top header of every page. This is the physical store that processes your order for either in store pickup or shipment. Those customers located more than 300-miles from an RDO Equipment Co. store most often have a MyStore designation we call the Online Store.
  • Access to your invoices and fleet is found within your RDO Account. After signing into your RDO Account, click the Invoices & Fleet tab to view your complete list of RDO Equipment Co. invoices and manage your fleet of equipment.

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