RDO Promise

Our Guarantee Includes

Equipment Coverage

We stand behind the equipment we sell. With 24/7 monitoring, expert support and rapid response times, our commitment to keep you operational is unwavering. The RDO Promise is our guarantee to our customers who grow and build the world around us.

Data Connection

Our experts will ensure telematics are connected — keeping your equipment linked, recording and sharing vital data to maintain peak performance.

Machine Health Monitoring

You get lifetime machine health monitoring through built-in telematics. You will receive 24/7 alerts and proactive monitoring by our team during business hours.

Four-Hour Response

If your machine goes down while under a basic manufacturer warranty, we guarantee we will respond within four hours during normal business hours.

Free Loaner Equipment

If your equipment can’t be fixed within 48 hours, we will provide a free loaner machine for you to use while yours is getting serviced.

Experts on Call

We understand work doesn’t stop at 5 p.m. With your equipment purchase, you get access to one of the largest dealer support teams with extended hours and on-call services. Our experienced experts are dedicated to get you back to work quickly.

Parts & Service Coverage

With an extensive stock of critical parts, extended hours, on-call service during peak times and delivery across our footprint – trust RDO to protect your equipment investment when it matters most.

• OEM John Deere and Vermeer parts installed by RDO Equipment Co. are covered for 24 months.
• OEM John Deere and Vermeer parts purchased from RDO Equipment Co. and installed by you are covered for 12 months.

Aftermarket Technology Coverage

When you purchase new Topcon, Carlson Machine Control, Sokkia, Wingtra or Vision Aerial equipment, you’re covered. All of our aftermarket technology undergoes rigorous pre-delivery inspection and testing. Then we are here to assist you after the sale with guaranteed after hours support, free software and firmware updates and warranty repair coverage.

Crafted to Last. Promised to Perform.